For all resort related queries please contact Monateng Safari Lodge:
Phone number: +27(0) 12 808 5133
Fax number: +27(0) 12 808 5821
Additional fax numbers: 086 650 8142 | 086 538 2558
E-mail: firstname.lastname@example.org | email@example.com
For rental reservations please contact GoMelo:
Phone number: +27 (0) 12 996 5120
Click here to make a reservation through GoMelo
- Chalet bookings can be made through your respective holiday Club.
- A refundable key/breakage/appliance deposit is required at check-in. Please see your confirmation letter for more information regarding the key/breakage deposit.
- Please be advised that the refund of this deposit will take place within 7 to 14 business days after your departure.
- No day visitors will be allowed on the resort; the resort is strictly for the use of our guests only.
- There are currently no wi-fi facilities on the premises. Cell phone network coverage is normal across the Resort with the exception of Vodacom which may be limited.
Portion 49 of the Farm
PO Box 15318
Please note that the VRS Head Office will be closed on the following days:
- Monday, 1 November 2021, our teams will be working on rotational basis to attend to urgent matters. We will return for business as usual on Tuesday, 2 November 2021.
- The Call Centre Department will be closed from Wednesday, 22 December 2021 to Tuesday, 04 January 2022.
- Finally, please note that VRS Head Office will officially be closed from Thursday, 23 December 2021. We will return for business as usual on Wednesday, 05 January 2022.
- VRS WORKING REMOTELY - Please be advised that the VRS teams will be working remotely from 19th July 2021 until further notice. We apologise should there be any delays in responses or any inconvenience caused.